QUICK GUIDE
EMERGENCY NUMBERS
Emergency Numbers
Always call these numbers first in urgent situations:
112 - Police, Fire Brigade, Ambulance (24/7, English spoken)
0900-8844 - General Practitioner (GP) emergency line
113 - Mental health crisis support (24/7, multilingual)
0800-5005 - National poison information center
Non-emergency contacts:
Local Police Almere: 0900-8844
Municipality Almere: 14 036
Power outage: 0800-9009 or check Liander
Gas emergency: 0800-9009
Your First 24 Hours
Immediate priorities:
Register your arrival at your accommodation
Get a local SIM card or activate international roaming
Download essential apps (see below)
Locate nearest supermarket and pharmacy
Find your nearest GP and find out the registration procedure
FIRST DAY SURVIVAL GUIDE
FIRST WEEK ESSENTIALS
Visit Gemeente Almere (Stadhuis) to start BSN registration process
Open a Dutch bank account (bring passport, proof of address, BSN appointment confirmation)
Register with a local GP (huisarts)
Apply for health insurance
Get an OV-chipkaart for public transport or pay with debit or credit card
Almere Specific Tips:
Almere has excellent bicycle paths - consider getting a bike early
The city center (Almere Centrum) has most services within walking distance
Free WiFi is available at the library, shopping centres, and many cafes
For BSN Registration (Bring ALL documents)
✓ Valid passport
✓ Birth certificate (apostilled and translated)
✓ Rental agreement or proof of address
✓ Employment contract or proof of income
✓ Marriage certificate (if applicable, apostilled and translated)
✓ Children's birth certificates (if applicable)
For Bank Account Opening
✓ Valid passport
✓ BSN (or appointment confirmation)
✓ Proof of address in Netherlands
✓ Employment contract or proof of income
✓ Sometimes: reference from previous bank
For Health Insurance
✓ BSN
✓ Proof of income
✓ Bank account details (for automatic payments)
For GP Registration
✓ BSN
✓ Health insurance details
✓ Previous medical records (translated if not in Dutch/English)
✓ Valid ID
DOCUMENT CHECKLIST
Transportation
9292 - Public transport journey planner
GVB - Amsterdam region transport
NS - National train services and tickets
Daily Life
iDEAL - Mobile payments (once you have Dutch bank account)
Too Good To Go - Reduce food waste, get discounted meals
Thuisbezorgd - Food delivery
Marktplaats - Second-hand marketplace (Dutch Craigslist)
Albert Heijn App
Government & Services
DigiD - Digital identity for government services
MijnOverheid - Government communications
112NL - Emergency services with location sharing
Banking
ING Mobiel Bankieren - If you bank with ING
Rabobank - If you bank with Rabobank
ABN AMRO - If you bank with ABN AMRO
App of your chosen banking provider
ESSENTIAL APPS
"I can't get BSN without bank account, but can't get bank account without BSN"
Solution: Call banks to confirm. Some banks accept BSN appointment confirmation. Book your BSN appointment, use the confirmation to open a bank account, then complete BSN registration.
"Everything requires DigiD but I can't get DigiD"
Solution: You need BSN first. Once you have BSN, apply for DigiD online or at participating Post offices. Process takes 5-7 days.
"I can't find housing and viewings require immediate decisions"
Solution: Take time to learn about the housing shortage reality. Prepare a complete application package beforehand: recent payslips, employment contract, bank statements, personal letter in Dutch (use Google Translate if needed), and be ready to make quick decisions. Consider temporary housing first.
"Healthcare is confusing and expensive"
Solution: Basic health insurance is mandatory (~€100-150/month). Choose a basic package initially. GP visits are fully covered. Always go to GP first before specialists. Keep receipts for your deductible (eigen risico).
"Public transport seems expensive"
Solution: Get an OV-chipkaart and load monthly subscriptions if you travel regularly. Cycling is often faster and cheaper in Almere. Consider NS Flex for occasional train travel.
"I feel isolated and struggle to meet people"
Solution:
Join language exchange groups at the library
Attend events
Use apps like Meetup or Nextdoor
Join sports clubs or hobby groups
Volunteer for local organisations
Take Dutch classes - you'll meet other newcomers
"Dutch bureaucracy is overwhelming"
Solution: Take it step by step. Don't try to do everything at once. Ask for help - many Dutch people are willing to assist if you approach them politely. The library has IDO (Informatiount Digitale Overheid) that offers assistance for government digital platforms-related questions and issues.
"Language barrier in important situations"
Solution: Use Google Translate's camera function for documents. Many service providers have English-speaking staff - always ask. Bring a Dutch-speaking friend to important appointments when possible.
COMMON QUESTIONS & ANSWERS
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