Essential Procedures

Required official procedures and legal requirements for new residents

Useful Websites & Resources

BSN

What is BSN?

BSN (Burgerservicenummer) is a unique 8-9 digit citizen service number that's essential for all administrative and financial procedures in the Netherlands. We need it for:

  • Opening a bank account

  • Getting health insurance

  • Working in the Netherlands

  • Applying for benefits/allowances

  • Getting internet/utilities

  • Enrolling in education

When to Apply
Getting BSN in Almere

Step 1: Make an Appointment

  • Contact Almere municipality (gemeente)

  • Phone: 14 036 or visit almere.nl

  • Book appointment online or by phone

  • Note: Getting an appointment can take several weeks, so book as soon as possible

Step 2: Required Documents

  • Valid passport (driver's license is NOT sufficient)

  • Proof of address in Almere (rental contract, utility bill)

  • Non-EU citizens: Residence permit + employment contract (if applicable)

  • Birth certificate (for children under 16)

Step 3: The Appointment

  • Attend your appointment at Almere City Hall

  • Complete registration forms

  • You'll receive your BSN letter within 4 weeks of registration

Almere Municipality Contact:

  • Address: Stadshuisplein 1, 1315 HR Almere

  • Phone: 14 036

  • Website: almere.nl

  • Walk-in hours: Mon-Fri 9:00-17:00

  • Staying longer than 4 months: Register within 5 days of arrival

  • Staying less than 4 months: Register in RNI (Non-residents Records Database)

For Short-term Visitors (Under 4 months)

Register at one of 19 RNI municipalities. You'll get your BSN immediately at the appointment.

BANK

Why We Need a Dutch Bank Account
  • Receive salary payments

  • Pay rent and utilities

  • Use "pin"/cashless payments at shops

  • Avoid international transaction fees

  • Because we live in the Netherlands

The Big Three
  • ING - English support, mobile-first approach

  • ABN AMRO - English app support

  • Rabobank - Strong local presence

Besides the Top Three, you can also check other popular options like SNS, bunq, ASN, Triodos, N26.

Required Documents
  • Valid passport/EU ID

  • BSN (or within 90 days for some banks)

  • Proof of address in Almere

  • Employment contract (if working)

Still waiting for your BSN and in need of a Dutch bank account? Contact the bank of your choice for certainty whether you can open a bank account while waiting for your BSN.

Account Opening Process
  • Choose your bank - Compare fees and services

  • Make appointment - Online or visit branch

  • Bring documents - See Required Documents

  • Complete application - Can be done online for some banks

  • Receive debit card/betaalpas - Usually within 5-10 days

Children's Account

Many banks offer free children's accounts for minors under 18. These accounts help children learn about money management and often include:

  • No monthly fees

  • Parental oversight and controls

  • Savings goals and budgeting tools

  • Educational features about money

Check with ABN AMRO (offers free children's accounts), ING, and other major banks for children's banking packages.

Note: children under 18 may need a parent present to open an account.

HEALTH

The Basics

Everyone residing in the Netherlands must take out Dutch health insurance within 4 months of arrival, even if you have foreign insurance.

Who Needs Dutch Health Insurance (zorgverzekering)?

Mandatory for:

  • EU/EEA/Swiss nationals working in the Netherlands

  • Non-EU citizens with permanent residence permits

  • Anyone with a job paying Dutch income tax

Not required for:

  • Short-term visitors with adequate home country insurance coverage

  • Students from EU with valid EHIC card

  • Those working for employers outside the Netherlands

Types of Coverage

1. Basic Insurance (Basisverzekering) - Mandatory

  • Average cost: €157/month in 2025

  • Covers GP visits, hospital care, prescriptions, maternity care, mental health

  • Mandatory deductible (eigen risico): €385 in 2025

2. Supplementary Insurance (Aanvullende verzekering) - Optional

  • Covers dental care, physiotherapy, alternative treatments

  • You can choose different providers for basic and supplementary

Applying for Health Insurance

Step 1: Get Your BSN

You need a BSN to register for health insurance

Step 2: Choose Provider

Compare providers on:

Step 3: Apply

  • Fill out application form and send to insurer

  • Registration is complete when you receive policy document (polisblad)

Major Health Insurance Companies
  • Zilveren Kruis

  • VGZ

  • CZ

  • Menzis

  • LoonZorg (expat-focused, English service, no mandatory excess)

Healthcare Allowance (Zorgtoeslag)

If your income is below the threshold, you may qualify for healthcare benefit to help cover premiums.

How to Check:

Healthcare in Almere

For comprehensive information about healthcare in Almere, click here.

DigiD

What is DigiD

DigiD is your secure digital identity for accessing Dutch government services online.

Why DigiD?
  • Accessing government websites

  • Tax declarations

  • Municipal services

  • Healthcare benefit applications

  • Many official procedures

How to Apply?
  • Prerequisites: BSN

  • Apply online: digid.nl

  • Identity verification: Via SMS or by post

  • Activation: Follow instructions received

Download DigiD App

Download the official DigiD app for secure mobile access to services.

Important Numbers

Emergency Services
  • Emergency (Police/Fire/Medical): 112

  • Non-emergency Police: 0900-8844

  • Non-emergency Medical: Your GP or 0900-1515

Gemeente Almere
  • General inquiries: 14 036

  • Address: Stadshuisplein 1, 1315 HR Almere

  • Website: almere.nl

National Services
  • BSN/RNI questions: Contact Gemeente Almere

  • Tax office (Belastingdienst): 0800-0543

  • Health insurance questions & complaints: 0800-6464644. Website: https://www.zorgverzekeringslijn.nl/

  • DigiD helpdesk: 088-7777888

  • IND: 088 043 04 30